What disciplines do you cater for?
We cover all medical disciplines. We do not turn away a medical practitioner in need of financial accounts capturing or advice
How does a medical practitioner submit their billings to NL Consultings?
We keep it very simple. Each medical practitioner will get their own Google Drive account folder to upload their billing with a simple snap with the phone or scanner anytime anywhere at their convenience. You could e-mail or deliver to our office in Mayfair (JHB)
How do you determine your fees?
NL Consultings will charge a percentage based on their credit analysis for the month (meaning all monies received and credited)
Who is responsible for the software licence fee?
The medical practitioner
Do you have a minimum fee?
Yes
Are there any other monthly cost involved?
No NL Consultings covers all other overheads i.e. Computers, telephone, printing, etc.
What is your collection rate?
Our average collection rate is 97% of turnover within a 28 day cycle as our claims are in real-time
What is your bad debt rate?
Approximately 2% of turnover is handed over to Debt collectors. We have medical practitioners that has no hand overs as we follow-up on our claims the minute we receive feedback from medical schemes. Some patients might still be in the consulting room and we’ll know how much their medical scheme will pay, which means they can make arrangements right there or settle immediately.
What percentage is written off as a discount?
This is medical practitioner dependent, however we try to keep it at approximately 3% of turnover
What rate should I bill my claims at?
Medical aid pays at different rates and you can enter into payment arrangements with specific medical schemes (Our software program bills per discipline and payment arrangement) NL Consultings can advise if requested
Do you administer WCA (COIDA) Workman’s Compensation?
Yes
Do you administer RAF (Road Accident Fund)?
Yes
What is the duration of a contract?
NL Consulting have a minimum of 12 months with the requirement of 3 (Three) months’ notice of cancellation (this is only due to the fact that we need to finalize accounts)
How soon will claims be submitted?
Claims are submitted immediately upon receiving them from the medical practitioner
How do you reconcile?
We reconcile remittances and receipts with deposits into you bank accounts. It will be the responsibility of the medical practitioner to provide us with the bank statements once a week
Why does the total amount of deposits (receipts / remittances) processed by NL Consultings not match that on my bank statement?
We capture remittances received from medical schemes as we receive them. In some instances some of our remittances lapse over into the following month or there was a reprocessing of a specific claim from the medical scheme
Which types of reports do you give in order for me to see my practice performance?
NL Consultings can tailor make the types of reports a medical practitioner wishes to receive, from a complete audit trail which consist of invoices, credit notes and receipts including a summary of all journals and an extensive age analysis Medical practitioners may request any report in PDF format as and when they require it
What happens to unpaid claims?
Slow or Delinquent accounts are handed over to our qualified Debt Collectors either in-house or your own preferred collector
Who is responsible for the cost to the Debt Collector?
As the Debt Collectors work on a No Pay No Fee system the medical practitioner is responsible for paying the collector, as all payments received by the collector gets deposited directly into the medical practitioners account
